First: Privacy Policy
- Aafaq Electronic Training Center’s website collects user data, in order to improve customer experience and develop services provided by Afaq Center in the field of training, and data and information are processed electronically. We collect data only if the user provides it, including: sending questionnaires, alerts, updates, registering for workshops or participating in discussions, and it is considered protected for the necessary period, and will not be shared without the user’s consent.
- The site can be browsed anonymously and personal information such as name, phone number or email is not identifiable.
- The Center uses cookies, which by their nature contain small pieces of user data, for technical purposes that allow identification of the user when they visit again, and the data is not used Entered outside this framework, and cookies may be rejected without their benefits.
- The center maintains the privacy and confidentiality of visitors and users’ data.
- The Center takes measures to protect information security in order to keep information secure, and follows the guidelines and standards issued by the National Cybersecurity Authority.
- The Center may contain links to external sites, to which the privacy policy does not apply, and the Center does not guarantee their credibility or guarantee their permanent operation.
- Joining the mailing list gives you the benefit of receiving emails and you can unsubscribe from them at any time.
Second: Academic Integrity Policy
Academic integrity is a basic requirement in all transactions within the Afaq Training Center, which stresses the importance of honesty and honesty for everyone in the academic environment, including students, administrators, and members of the training and teaching staff alike. The premises, the Afaq Training Center Company through this website:
- Provides electronic training services in accordance with the standards of the National Center for E-Learning.
- Normalizes a set of criteria for accepting trainees, then gives them certificates of attendance according to the nature of our license and operates as required by the Academic Integrity Policy.
- Confirms that the beneficiary has obtained the services and fulfilled the requirements for obtaining a certificate of attendance for the course or training program, in electronic form.
- We allow the work team to deal with the requirements for granting certificates and accepting registrants so that it is abstractly through the trainee’s digital ID and without looking at his personal data, which achieves integrity in dealing with each case.< /span>
Third: Fraud and Impersonation Prevention Policy
- Aafaq Training Center emphasizes the prevention of violations in all its forms, such as fraud, plagiarism and falsification of information in reports or signatures, and we follow regular procedures that we take in the cases and images referred to above.
- The competence of the Afaq Training Center is limited to development courses that grant only certificates of attendance, whose validity is not subject to any tests according to the system of the Technical and Vocational Training Corporation, and what we mentioned above is a matter of Website integration.
Fourth: The policy of updating the electronic content and its compliance with national laws and policies
- Aafaq Training Center’s website ensures that beneficiaries of its services review the published training content periodically and ensure that the services comply with national laws and policies.
- The website receives the comments of its visitors or users of its services through a contact us page to be reviewed immediately and to ensure its suitability.
Fifth: Copyright Policy
- Following intellectual property rights regulations in the e-learning environment and organizing the content of courses, electronic activities, program content and training courses.
- Do not publish user data and information, or any written, visual or audio content outside the e-learning system.
- When there are citations from other references, this will be indicated within the training content of each course or the content posted on the website.
- The content of our site that has been developed by us, and the property rights will be referred to as “Property Rights Reserved”, and those wishing to benefit from it should refer to the site administration.
- Inform the competent authorities in the event of any violation of intellectual property rights, the existence of electronic piracy, any violation of the anti-information crime system or an attempt to hack the center’s website or databases And computers for the Afaq Training Center Company.
Sixth: Attendance Policy
- The entry of trainees to benefit from synchronous or asynchronous courses is through private data for each trainee (username and password).
- Trainees’ entry and exit to the training sessions are recorded electronically.
- Simultaneous attendance through virtual classes is equivalent to regular attendance.
- The percentage that governs whether or not the trainee is granted a certificate of attendance.
- The number of trainees in the simultaneous virtual class does not exceed (25) students.
Seventh: Technical and Educational Support Policy
- The site provides technical support through the Contact Us page
or by calling (+966535444801)
or email [email protected]
Eighth: Communication Policy
Aafaq Training Center has adopted a number of means of communication, to facilitate procedures, accomplish tasks, ensure the quality and safety of communication, and make maximum use of its outputs with both the trainee and the center’s employees, the work team and the official institutions in the two sectors ( government, and private) and others as follows:
- The center’s account via WhatsApp, which receives communication with the trainee on a permanent basis around the clock.
- The platform’s email that receives the trainee’s correspondence:
- The open live chat is free with any course while it is being presented live.
- Social media groups (WhatsApp / or other means followed by the Afaq Training Center).
- Communication channels between the center and the trainee through the website, which has been provided with multiple communication icons that ensure the arrival of information to and from the trainee, through which the inquiry, idea, proposal, and others can be communicated.
- Trainees’ discussions with the instructor that are presented asynchronously for each session separately.
- The official websites of the official organizations, their official email, their approved social media sites and their announced contact numbers.
Ninth: Policy for answering trainee inquiries
Aafaq Training Center Company takes care of trainees’ inquiries and sets specific policies to answer them as follows:
- In the center’s simultaneous courses, direct communication during the course with the trainees and answering any inquiries to them through chat or direct talk.
- In simultaneous courses, special forums are set up through the center’s website, WhatsApp, or other means followed by the Afaq Center for dialogue with the trainees and answering their inquiries by the coach and the center.
- In asynchronous sessions, technical support answers questions through a number of channels (e-mail / WhatsApp / SMS / in-course comments).
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Tenth: Feedback Policy
Aafaq Training Center company takes care of the trainee’s feedback as a means of measuring and mastering what he receives, and the center relies on the following:
- The tasks that the trainee will perform during the course follow-up.
- The activities that the trainee will perform.
- The pre and post tests performed by the trainee.